All-in-one Software for Home Care
Alora Home Health Care Software is an easy-to-use and affordable solution that brings the highest level of efficiency to homecare agencies. Alora combines all the functions of an agency operation into one powerful home care software platform.
With Alora Home Health Care Software, you can:
- Effectively manage your agency operation from anywhere because Alora is cloud-based
- Go paperless. Alora’s electronic documentation lets your agency eliminate paper. Alora’s Custom Documents capability lets you convert even your proprietary paper forms for electronic data entry.
- Process all payers – Medicaid/waiver, managed care, Medicare, Medicare Advantage, private insurance, VA, and private pay
- Use the software from any device – smartphones, tablets, laptops, Mac, or desktops
- Live monitor visit activities – know, in real-time, which caregiver has started the visit and who is delayed
THIS IS OUR PROMISE:
Make it easier for your agency to run better.
Ready to see the proof first-hand?
Alora Home Care Software:
Features and Solutions
HOME CARE AGENCY MANAGEMENT
EVV (GPS & Telephony options)
Electronic Visit Verification:
EVV is a requirement for agencies serving Medicaid beneficiaries – and Alora has it fully integrated into its system. Alora EVV simplifies the workflow for the caregivers as well as the agency administration.
Alora’s electronic visit verification solution empowers caregivers with a software tool to check their schedules, capture signatures, and complete plan of care based visit notes.
In addition to facilitating compliance and caregiver accountability, Alora EVV brings efficiency for the agency because the EVV information captured flows to billing and payroll, eliminating manual entries.
Live Visit Monitoring
Alora EVV includes “live monitoring” capability – a powerful tool that provides you up-to-the-minute visibility on home visits that are in progress as well as delays and no-shows.
You will know when a caregiver does not show up and you can proactively take the necessary steps to deal with the situation before it is too late.
Scheduling
Home Care Scheduling Software:
Alora’s software solution allows you to enter and view schedules from the angle of a patient, caregiver or agency as a whole.
Our software also alerts you to potential conflicts or issues with compliance (such as prior authorizations or frequency of visits). And you can view the schedule the way you prefer – by month, week, day, or certification period – and you can also manage visits in “batch entry” rows and columns format.
Electronic Faxing
Alora lets you send and receive faxes with a single click, without the need for a machine. Our fax confirmation log keeps a permanent history of all the faxes sent as well as their status. Alora’s fully integrated Home Health faxing can literally save your agency hours of time daily. Click here to watch Home Health Faxing Video
Document Review / Q.A.
Alora Home Health Software performs an automatic quality check when a caregiver completes a document, ensuring that all the necessary information has been completed before allowing the caregiver to mark the document as “Complete.” This automatic quality check by Alora home health care software makes your QA team’s job easier.
In Alora’s Quality Assurance Center, you can review documents completed by staff and approve or return them for correction.
All-Payer Eligibility Verification
This solution provides batch eligibility verification for Medicare, Medicaid, and commercial payers across your entire census. You can automate recurring eligibility checks, ensuring they occur on a regular schedule. Additionally, the system highlights patients whose insurance coverage has changed, allowing for quick and efficient management.
Powered by our solutions partner, the All-Payer Eligibility Verification is an optional feature designed to save time and money by minimizing the need for manual eligibility checks. This feature helps prevent claim denials and reimbursement delays caused by eligibility issues, ensuring a smoother and more efficient workflow.
Secure Internal Email with Text Notification
Stay in contact with all staff, including caregivers in the field, with HIPAA-compliant email (which features built-in mobile texting to let them know email is waiting for them). Internal email keeps your agency’s people connected with each other.
Dashboards and Analytics
It’s your single-view look at what’s in progress – and what still needs to be done. Which plan of care is due? Which orders have yet to be sent? What were the most recent assessments? We display it all in one place, and you get to determine the level of information each agency staff can access.
Prior Authorization Tracking
We’ve made it easier to comply with payers’ requirements for prior authorization. Alora homecare software alerts you to authorization information that’s missing or attempts to exceed limits – whether the authorizations are recurring or for a set period of time. During billing, authorization codes automatically flow into claims.
Open Shift Notification
Broadcast messages to your caregivers to quickly fill unassigned visits. Interested caregivers can request the visits in the app. This solution significantly increases efficiency in finding an available caregiver to take on an unassigned visit. Learn more about Open Shift Notification.
Travel Time & Mileage Calculator
Alora Homecare Software can automatically calculate the travel time and mileage, utilizing a mapping service, for your caregiver’s travel from one patient visit to the next. If your agency tracks travel time or mileage, this tool can save you a lot of time and provide peace of mind.
This tool can be customized to not to calculate travel time if the time gap between two visits exceeds the limit set by you.
Communication Log
Communication Log allows your agency to document any type of communication that you would like to keep a record of. Communication Logs are available for clients as well as for staff. You can run reports filtered by communication type.
CRM for Home Care and Marketing
Alora’s CRM solution helps agencies to track the marketing activities provided by the Community Liaisons. Track marketers’ activities and referral sources.
Delayed Visit Alert
This optional feature automatically alerts you when a caregiver has not shown up at a patient’s home as planned.
When a caregiver is delayed by more than a grace period set by your agency, the Alora system can automatically send a push or text notification alerting you (or the designated admin staff) and the caregiver of the delay.
This proactive alert helps you take the necessary steps to ensure that your patient is cared for before it is too late. You do not need to be logged into Alora Home Care Software to receive the alert.
Other
Alora home health software also lets you track patient referrals … create and maintain logs for the patient and caregiver communication as well as patient hospitalization … generate paperless records (scanned document storage) for patients, caregivers, and office … handle multiple offices in one system … track caregiver absences and unassigned visits… and more.
FRONT-LINE CARE
Mobile-Ready
Our entire platform is optimized for tablets and smartphones. All information is safely stored in the cloud. So your aides and caregivers can access Alora software anywhere, anytime.
Assessments (Non-Skilled and Skilled)
Alora’s home health care software provides OASIS, Non-OASIS, and Non-Skilled assessments. Assessments are comprehensive and easy to complete.
Plan of Care
Alora lets you generate the traditional CMS-485, Aide Care Plan as well as other discipline-specific care plans. In addition, Alora provides an enhanced “living” plan of care that can track the progress made and goals met during the course of a certification period.
Care Plans are customizable specific to the needs of your clients and based on the services offered by your agency.
With Alora’s built-in faxing capability, you can fax the plan of care and documents to physicians or other entities with just a single click.
Visit Notes based on Plan of Care
Did your caregivers actually do what was required in the client’s plan of care? You won’t have to wonder – Alora Software for Homecare generates client-specific visit notes that are derived from the plan of care.
Complete Documentation
Upon saving a document, Alora Home Health Software performs an automatic quality check and ensures that the document is of good quality before allowing caregivers to mark the document as completed.
In addition to assessments, care plans, and visit notes, Alora comes with many other documents including missed visit notes, supervisory visit notes, and verbal orders.
Custom Documents
Do your staff complete any custom paper documents that were created by your agency?
Alora’s Custom Documents option lets you upload your master documents into the Alora system and have your caregivers complete and sign those documents electronically, anytime, within Alora.
You do not need to rely on paper documents any longer.
Offline Documentation
“No Internet” is no problem — clinicians can complete documentation offline when the Internet is not available, then transmit their documentation with a single click when they have access to the Internet later. Alora provides native offline applications for iPhone, iPad as well as Android phones and tablets.
Emergency Preparedness Plan
You can create and maintain an Emergency Preparedness Plan for each of your clients in Alora’s home care system.
COVID-19 Screening & Monitoring
Alora provides COVID-19 screening for clients and staff. Special alerts in the system can remind employees when the screening was not completed for themselves or for the clients.
COVID-19 Monitoring Center provides a centralized view for your agency to monitor the COVID-19 risk level for your staff and clients. Instantly know when a staff member or a client is at risk. You can also see who has completed the screening for the day and who has not.
Medication Administration
You will love Alora’s Medication Administration functionality if you administer medications for your patients.
Alora Home Health Software allows you to schedule each medication’s administration times. Utilizing these schedules, Alora facilitates effortless tracking of upcoming or overdue medication administrations.
Documentation of medication administration is streamlined to a simple button click. Additionally, the capability to administer multiple medications simultaneously significantly diminishes time devoted to charting, freeing up more time for patient care.
Moreover, Alora offers a comprehensive Medication Administration Record (MAR), enhancing the efficiency and accuracy of medication management.
Other Capabilities
Your caregivers can access their schedules, find directions to patient’s home, document communication logs, and much more.
BACK-OFFICE ADMINISTRATION
Billing for All Payers
Home Care Billing Software:
We’ve designed our homecare billing solution to help you maximize revenue.
Alora lets you generate electronic or paper claims for all payers – Medicaid and Waiver programs, Managed Care, Medicare, Private Insurance, Veterans Administration (VA), and Private Pay.
Claims and invoices can be generated as a batch or individually.
Pre-Billing QA
Pre-Billing QA provides a quick view of any missing items for all of your clients before billing can be performed. This tool is very useful for billers as well as staff responsible for compliance monitoring. Missing items are highlighted in red for attention.
Accounts Receivables & Financial Reports
It’s robust: Alora keeps track of charges, payments, and adjustments and creates summaries or detailed financial reports tailored to the needs of billers, administrators, owners, and accountants. Payments can be posted electronically or through manual entry.
Payroll
With Alora, you can track pay rates for each caregiver – standard rate or special rate for each service type – and calculate gross pay for the pay period. Pay rates can be set by time or by the visit. The system provides reports as well as export options for the payroll information.
Caregiver Credentials Tracking
Up-to-date driver’s licenses, auto insurance, TB tests, and other credentials are a necessity for your caregivers, and Alora helps you track it all.
Alora Home Care software provides dashboard alerts as key dates approach – and you can customize tracking and alerts to meet your agency’s specific needs.
Scanned Document Storage
Store your paper documents in Alora Homecare Software and go paperless. You can store documents for your clients and for the staff. You can create folders in Alora to organize your documents by category.
Payment Processing
Alora Home Care Software offers a built-in payment processing solution that allows you to collect payment from a credit card or bank account (ACH). If your agency invoices patient or family, you may collect the payment from right within Alora.
Multi-Office Capability
Does your agency have more than one office or business line? Alora Home Care Software can accommodate all of your offices within one system, at no additional cost.
Physician Tracking
Track all your physicians and related information. When entering a physician to the system, Alora provides the option to automatically bring in physician information from the NPI registry facilitating faster entry and accuracy. Alora Home Care Software can verify PECOS enrollment.
Report Generation
Knowledge is power, and Alora gives you deep knowledge of your agency’s activities by letting you generate reports on the census, visits, compliance – and a vast array of other areas. Best of all, you can customize report generation based on your agency’s needs at any given time.
Other
We’ve made it easier for your back office to run better with many other features – such as the ability handle more than one primary payer, managing multiple aide care plans for the same patient and derive appropriate care plan based notes, and tracking of patient’s insurance case managers.
How can we help you?
Questions about scheduling a demo, getting pricing or just want general information?
Complete the quick form or if you’d like, call us at:
800-954-8250 Ext 2.
It's Exceptionally Easy to Use: Read More About Alora Home Care Software
Whether your agency provides home care with clinical components, personal care, custodial care or other non-medical homecare services, Alora can help your agency thrive. With Alora home care software free your agency from exhaustive manual workflow and make work-life easier for you and your staff.
Alora has been committed to providing the best imaginable user interface for agencies since 2005. With more than 30,000 Home Care professionals enjoying the benefits of Alora every day, Alora has become the best home care software solution that is offered at an affordable price for smaller and medium-sized agencies.
- Ease of use for caregivers and office staff
- Flexible solution to handle the specific needs of your agency
- Go Paperless, Eliminate Costs & Save Resources with Web-Based Software
- Live monitoring of visits, with alerts for delays and no-shows
- Phenomenal English & Spanish Speaking One on One Support
- Access from any device – smart phone, tablet, Mac, PC, Laptop
- Full Home Care Telephony Integration Available
- Integrated Electronic Visit Verification (EVV)
- Works as Personal Care Software and Private Duty Software
HOME CARE AGENCY VERSATILITY & CONVENIENCE
Engineered to be a comprehensive EMR for home care and more for Home Care agencies of any size, Alora’s intuitive design combines the expertise of Home Care professionals and software developers who sought to design a complete solution for the back office and the field. Alora allows management, administrators, and clinicians to complete every agency task faster, easier, and with a greater degree of security and control. Alora’s main interface dashboard gives the Administrator a bird’s eye view of the entire agency’s operations, identifying opportunities and prompting reminders for time-sensitive tasks, enabling compliance, and facilitating productivity and accountability. Alora is an ideal home health software solution for skilled and non-skilled home care services.
Every Aspect of Home Care Simplified
THE ALORA DIFFERENCE
More Options for Agencies
Engineered to be a cloud-based comprehensive solution for whatever type of care your agency offers, ALORA is also an ideal solution for agencies with multiple business lines. Many combination agencies who provide skilled and non-skilled care, as well as hospice, private duty, pediatrics, or any combination, utilize Alora’s Software for hospice, software for private duty home care, and emr for home health solutions. Contact us at 1-800-954-8250, as we would love to discuss how our software system can support the intricacies of your agency’s workflow.
Simplicity, Efficiency, Profitability…Through One Centralized User-Friendly Interface
- Improve Compliance & Audit Success
- Complete Software for Homecare, Companion Care, Personal Care, Custodial Care, Home Maker Services, and Private Duty
- Web-Based Software Solution
- Full Homecare Telephony Integration
- Phenomenal Live “One on One” Support
- Comprehensive Easy to Use Features
- Generate Claims for all Payers
- Engineered for Skilled Care & Non-Skilled Care Agencies
- Conduct Back Office & Point of Care Operations with one Integrated Solution
- Customizable to your Homecare agency’s unique workflow
Alora offers your agency comprehensive home health software that gives you more than just a management tool to address the many aspects of your back office and your caregivers in the field. Alora’s Integrated solutions suite features the most user-friendly, easy-to-learn, and regularly enhanced software on the market. Built based upon the direct needs of professional Home Care providers in conjunction with a dedicated team of software designers, Alora’s core functionality represents the synergy of technology and real-world Homecare.
Unmatched “One on One” Homecare Software Support
Alora holds a near 100% satisfaction rating with our valued clients, with customers reporting that they are consistently surprised and pleased by our team’s uninhibited enthusiasm towards their happiness. Our Support team works side by side with each member within our family of clients as a trusted partner, invested fully in your agency’s growth, profitability and success. Our highly trained team of Home Health Software professionals is available to promptly answer your calls and emails six days and in excess of 50 hours per week. Our technicians are ready to navigate you through every aspect of Alora’s interface when needed, and additionally, their combined industry expertise often affords them the opportunity to share knowledge and resources in every area ranging from initial agency certification and start-up, to growth and expansion. Our team also stays abreast of changes in federal or state laws and filing requirements that could impact your agency, customizing a suite of software solutions for you that stays up to speed with the laws that affect your business and your patients. A common occurrence is one of our team members remembering a customer by name if they call in after a conversation or two. Alora’s Home Care Software Support is one of the biggest parts of who we are and serves as the foundation of our tireless dedication to every agency getting the most out of their investment.
The Most User-Friendly Homecare Software In The Industry
Alora’s highly intuitive easy to navigate interface, comprehensive functionality, and simple to learn features are just a few of the reasons why Alora is favorably recommended by industry consultants, independent reviewers, & software users alike. Many agencies lose sight of the true cost of their software, often losing a great deal of their investment on having to train their staff on a cloud-based Homecare Software that is not designed with the end-user in mind. The more time and focus a software takes to enable and train within your organization, the more it costs you, and your software’s primary benefit should be to bring in revenue and improve processes along with patient care. The easier your Home Health Software is to install within your organization, the more value it adds, as it will literally allow you and your staff to spend time focusing on activities that will generate revenue, and improve the level of patient satisfaction. Alora has been designed to make you and your staff’s jobs easier, and more enjoyable.
Complete, Agency Centered Features For Home Care
Alora offers a customized cloud-based Homecare Software Solution for every type of agency. With solutions packages that include all of the essential features like Billing, Scheduling, 485, OASIS with Analyzer, Medicare Eligibility & DDE Access, Online & Offline Visit Note for iPad & Laptop Capability, Medication Regimen Review, Electronic Signature Capture, QA, Telephony and more; Alora is your complete answer. Each of our features has been designed and quality tested by our software engineering specialists, as well as our staff which includes former nurses, caregivers, and agency administrators. Many of our features have been implemented and designed largely based on the feedback we have received from the real nurses, managers, clinicians, and caregivers who use Alora every day.
New Features & Enhancements Added Regularly Without Increases In Cost
Our customers who trust Alora with their business and their patients are our number one priority. They also serve as the most reliable resource for sharing with us the particulars of their individual needs as well as the changing landscape of Home Care on a day-to-day basis. As we invest in remaining consistently informed on technology innovations, researching customer feedback and trends, and staying on top of filing and compliance requirements; Alora is committed to keeping our customers informed and empowered in such a way that there are no surprises or mysteries when it comes to managing their Homecare agency.
Integrated Homecare EVV
Alora offers agencies automated compliance with a built-in EVV system. In accordance with the 21st Century Cures Act, Alora’s home health software solution with EVV integration, takes the guesswork out of caregiver and administrator work-flow, and saves your agency from performing double work while navigating the hazards of possible errors associated with working in two separate systems.
EVV benefits to your agency include:
- Ensure compliance with guidelines set forth by the 21st Century Cures Act
- Automate workflow from scheduling to billing and payroll
- Eliminate manual data entry of timesheets
- Centralize the workflow of aides into the main Alora Home Care Software
- Create care plan-based visit notes 6. Reduce agency costs 7. Alora EVV functions across mobile devices
Questions about Home care Software
What kind of software should I get for my agency? What are the standard features I should look for when seeking a good homecare software for my agency? How much money do I have to spend to get my agency up and running? What is the difference between home health software, home care software, home health care software, and personal care software? Is homecare software better for startup agencies or well-established agencies? Is there free homecare software available? This Questions and Answers section is intended to serve as a good starting point on what you should know about choosing homecare software.
Q: What is Homecare software?
A: Homecare software (which can often be called home health software, or home health care software) is a type of healthcare information technology (abbreviated within some circles as HIT) utilized as the central tool for the information and processing of home health related data.
Q: What is homecare software used for?
A: Homecare software is used by agencies, their administrators, caregivers, and owners as they serve patients of different types, allowing them to accomplish essential tasks such as tracking payments to home health care providers, handling day to day workflow, and facilitating compliance through features and functionality designed for those purposes.
Q: Are different kinds of home care software available to all agencies?
A: Depending on the provider and the agency type, there are clinical and non-clinical versions of home care software available. Some agencies operate in skilled care, some in non-skilled care or with multiple business lines including hospice solutions, clinical management systems, telehealth solutions, and electronic visit verification.
Q: How much does Homecare software cost?
A: There are numerous home care software vendors in the U.S and global market, with prices that can range from hundreds to thousands of dollars depending on the business model of the provider, and things such as patient census, number of users, and number of features
Q: Do I have to have a homecare software to succeed as a home health care business?
A: While homecare software simplifies processes, allows agencies to perform day-to-day functions faster and generally with greater efficiency than an agency attempting to manually do everything on paper, there is no official mandate imposed on homecare agencies requiring the use of home health software (it is worth noting that following passage of the 21st Century Cures Act, electronic visit verification is mandated)
Q: How should I choose a Homecare Software?
A: There are numerous considerations that should come into play as an agency decides the best software to use. Affordability, number of features, billing and payroll capabilities, integrations, reviews, ease of use, are all important factors. For more information on selecting the best software, read our related blog How do I choose the best home health software
Q: What are some of the additional benefits of Homecare software?
A: Automation of processes, handling workflow without reliance on paper (or the mistakes that are associated with agency management using non-digital methods), digital records keeping, centralized workflow within one system, possible integrations with compliance requirements like EVV and billing requirements.
Q: How long does it take to implement home care software?
A: Onboarding procedures vary depending on the homecare software vendor. Agencies can expect a wide variety of implementation times ranging from a couple of days to many weeks depending on the size of the agency.
Q: Is homecare software needed for a startup agency?
A: Many startups are recommended by homecare consultants and industry peers to have a homecare software in place as they open due to changing regulatory requirements (EVV, NOA, OASIS, HIPAA etc), coupled with the advantages in organization of going paperless and the ability to have everyone on staff using the same system with the same checks and balances in place. That said, there are currently no states that mandate having a home care software in place to begin seeing patients in the U.S.
Q: Can I use home care software on mobile devices?
A: Most major home care software providers offer mobile capabilities on their software systems, however, some software is not fully mobile. Investigate vendors on a case-by-case basis to determine if their software offers full, partial, or no mobile capability.
MORE ABOUT ALORA
Founded in 2005, Alora is a group of dedicated professionals who are committed to individual and professional excellence. Our headquarters is located in Atlanta, GA just a few miles outside of the city.
Alora began as primarily a Scheduling, Billing, and EHR Software for Home Care agencies, building momentum with a core group of customers based on our dedication to serving their needs with the level of personal attention that larger corporate entities have little ability or interest to provide. Customers who saw the software loved it, staying with us as we grew and added solutions for Home Health Software, Pediatric Homecare Software, Hospice Software, Private Duty Home Care Software, and all areas of the home health industry. Our company is dedicated to expanding our portfolio of Home Care solutions to meet the diverse needs of our customers. Our Software has grown rather “Organically” since its inception, ultimately blossoming into the comprehensive agency solution it has become today. That spirit of seeking out and responding to our customer’s needs reminds us that there are no limitations on what a home health care Software solution should be able to do for your agency.
Now, many years later, Alora offers a complete set of features within a cloud-based home health emr, to manage all aspects of Home Care. Whether your staff is working remotely from their homes or conducting a visit note at a patient’s bedside, Alora is a solution that fits the unique workload of your agency. Used by more than 25,000 homecare staff located in nearly every state in the U.S, Alora has become a trusted solution for Home Care, and our focus is to make Home Care easier for everyone involved with your agency from the owner to your patients.